How is everyone?
contact center
A contact center (also referred to as a customer interaction center or e-contact center) is a central point in an enterprise from which all customer contacts are managed. The contact center typically includes one or more online call centers but may include other types of customer contact as well, including e-mail newsletters, postal mail catalogs, Web site inquiries and chats, and the collection of information from customers during in-store purchasing. A contact center is generally part of an enterprise's overall customer relationship management (CRM).
A contact center would typically be provided with special software that would allow contact information to be routed to appropriate people, contacts to be tracked, and data to be gathered. A contact center is considered to be an important element in multichannel marketing.
call center
A call center is a physical place where customer and other telephone calls are handled by an organization, usually with some amount of computer automation. Typically, a call center has the ability to handle a considerable volume of calls at the same time, to screen calls and forward them to someone qualified to handle them, and to log calls. Call centers are used by mail-order catalog organizations, telemarketing companies, computer product help desks, and any large organization that uses the telephone to sell or service products and services. Two related terms are virtual call center and
Date: 09-Mar-2010
Vevehoseexist (Afghanistan)
[url=http://www.salvationarmy.org][img]http://www.greenvilledailyphoto.com/wp-content/uploads/2006/05/20060527_American_Red_Cross1.jpg[/img][/url]
Helping other children of this generation promises your own children a better future.
[b]Pick a charity and Give![/b]
http://salvationarmy.org
http://www.redcross.org/
http://www.amnesty.org/
Date: 08-Mar-2010
gregory (Equatorial Guinea)
ZHxVTy http://jf4Gqm84hEQsl0dy2Pu3b.org
Date: 04-Mar-2010
Wessspoda (Afghanistan)
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Date: 03-Mar-2010
Wessspoda (Afghanistan)
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Date: 03-Mar-2010
tubinsuse (Afghanistan)
[url=http://www.google.com/relief/haitiearthquake/][img]http://www.atriskchildren.org/images/haiti-children-donate.jpg[/img][/url]
Hurricanes, Earthquakes and Floods belong to nature - but kindness belongs to humans.
Are you part of the problem or the solution? Will you help?
Please Help the kids!
http://www.google.com/relief/haitiearthquake/
Date: 01-Mar-2010
graptastish (Afghanistan)
The response to national disaster is awesome but it's a damn shame that so many citizens take advantage of the negative situations.
I mean everytime there is an earthquake, a flood, an oil spill - there's always a group of heartless people who rip off tax payers.
This is in response to reading that 4 of Oprah Winfreys "angels" got busted ripping off the system. Shame on them!
http://www.cbsnews.com/blogs/2009/08/19/crimesider/entry5251471.shtml